Policy and Procedures
Auto Attendant 978-689-1097 o Announcements Repository
Company Name for Greeting
• Just a voice memo stating “Jackson Lumber and Millwork” that gets plugged in to the greeting
After Hours General Message * create new voice message repository entries here for any special circumstance when needed * • Example would be Friendly holiday messages, unexpected shut downs. o Schedules **Maintained in Lawrence Schedules** Business Hours • Mon thru Friday 6:30 to 4:30 • Saturday 7:00 to 12:00 Holidays • Memorial Day • Independence Day • Labor Day • Thanksgiving • Christmas o Transfer to 1096 after hours voice mail box and the voice mail is emailed to jlmafterhours@jacksonlumber.com Joyce Smart Joe Parisi
o
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